This privacy notice explains how we use the personal information we collect about you when using our website.
What information do we collect about you?
We collect information about you when you register with us, place an order for products or services or provide shipping details. We also collect information when you voluntarily complete customer surveys, provide feedback or apply for a job. Website usage information is collected using cookies. We may also collect contact information on tradeshow visits.
How long do we store your personal information?
Normally we store business-to-business contacts (customers, distributors or other contact persons) for 5 years after last contact or until opt out.
Who has access to the information about you?
Only authorized Phenix Automation employees have access to personal information. Authorized IT-staff may audit and monitor equipment, systems, and network traffic for security, compliance, and maintenance purposes.
How will we use the information about you?
We collect information about you to process your order, manage your account and to email you information about other products and services we think may be of interest to you. We use your information collected from the website to personalize your repeat visits to our website and pass on your personal information to our group of companies so that they may offer you their products and services. Phenix Automation will only share your information for marketing purposes within Phenix Automation.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you based on legitimate interest. If you do not wish to receive marketing information or material, you may opt out whenever you want to. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the address below. For your security and privacy, we must make sure who is asking and where to send the information by asking for credentials. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How to contact us?
PO Box 14585
Rochester, NY 14614